1. Information you choose to share
When you contact us about a cooking class, you may choose to provide information such as your name, WhatsApp contact details, preferred date, number of guests, class type, preferred session and accommodation or pickup location.
We use this information only as needed to communicate with you, check arrangements and organise the requested experience.
2. How we use enquiry and booking information
Information you provide may be used to:
- respond to your questions;
- check availability and booking arrangements;
- coordinate pickup when applicable;
- communicate practical information about your visit; and
- manage the cooking class you have requested.
We do not need more information than is reasonably necessary for these purposes.
3. WhatsApp and external services
Our website provides links that allow you to contact us through WhatsApp. When you use WhatsApp, your communication is also subject to WhatsApp's own terms and privacy practices.
The same principle applies when you choose to open external services such as Google Maps or other third-party platforms linked from our website. Their own policies govern information collected directly by those services.
4. Website information and cookies
Like many websites, technical information may be processed by the hosting platform, browser or other services used to deliver the website. Depending on the tools active on the site, this can include basic technical information such as browser, device or access information.
We do not use this privacy page to claim that a particular analytics, advertising or cookie technology is active unless it is actually implemented on the website.
5. Sharing information
We do not sell your personal information. Information you provide may be shared with people involved in fulfilling your booking when that is necessary to arrange the requested service, such as practical coordination of your class or pickup.
We may also rely on service providers or communication platforms to operate parts of the website or communicate with you. Those providers may process information under their own terms and policies.
6. How long information is kept
We keep booking and enquiry information only for as long as reasonably necessary for communication, operational, administrative or record-keeping purposes. The actual retention period can depend on the nature of the information and the booking.
7. Your choices
If you have contacted us and want to ask what information we hold about your enquiry, request a correction, or ask us to stop using information for a particular purpose, please contact us. We will consider the request in accordance with applicable law and the practical records we are required to keep.
8. Links to other websites
Our website may contain links to external websites and services. We are not responsible for the privacy practices or content of those external services. Please review their policies when you use them.
9. Changes to this policy
We may update this Privacy Policy when our website, booking process or applicable requirements change. The latest version will be published on this page with an updated date.
10. Contact
For privacy questions or requests related to information you have shared with Tumang Ubud Cooking Class, please contact us through the details on our contact page.